Ralph Accounting bills for bookkeeping/accounting/tax/payroll services after the service is delivered unless as agreed prepaid with the client. The client can cancel Ralph Accounting with 1-month written notice at any time. All advances and payments made for services rendered are Non-Refundable.
Bookkeeping and Accounting Services other than one time services rendered through Ralph Accounting have a 15 days money back policy. If the customers are not satisfied with the services purchase through this website, they may ask for a refund of the paid amount with a reason within the first 15 days from the purchase/subscription date, and it is at the sole discretion of Ralph Accounting, if the refund shall be authorized.
Advance payment for one time Bookkeeping and Accounting Services for cloud hosting rendered is not refundable.
Bookkeeping and Accounting Services products have a 45 Day return policy with a 35% restocking fee or as per the updated refund policy in force at the time of subscription.
We do not accept returns of non-Bookkeeping and Accounting Software, professional services including pre-paid time, product training, software (non Intuit products), shipping & insurance charges.
If a shipment is damaged in transit, please do not throw away the packaging and contact us upon receipt to file a claim.
Shipping and Insurance costs are not refundable.